Welcome to TERAN KITCHEN CO (hereinafter referred to as “we”, “the Company”, or “this Website”). We take your privacy and personal information security very seriously. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit and use this Website.
- Information We Collect
When you use this Website, we may collect the following types of information:
Personal Information: Including name, email address, phone number, shipping address, billing address, etc., typically provided when you place an order, register an account, or contact us.
Payment Information: The payment process is handled by a third-party secure payment service provider; we do not store your complete credit card or payment account information.
Device and Browsing Information: Including IP address, browser type, operating system, access time, viewed pages, and cookie data, used to improve the website experience and analyze website traffic.
- How We Use Your Information
The information we collect will be used for the following purposes:
Processing and fulfilling your orders and delivery services;
Providing customer support and responding to your inquiries;
Improving website functionality, products, and user experience;
Sending order confirmations, logistics notifications, and necessary service information;
Sending you promotional, offer, or new product information with your consent.
- Cookies and Tracking Technology
This website uses cookies and similar technologies to help us identify your browsing preferences, improve website performance, and provide a personalized experience. You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.
- Information Sharing and Disclosure
We will not sell, rent, or trade your personal information. We may share your information with third parties only in the following circumstances:
Sharing necessary information with logistics, payment, and technology service providers to fulfill orders;
Complying with laws and regulations, court orders, or government requirements;
Protecting the legitimate rights and safety of our company, users, or the public.
- Data Security
We take reasonable technical and management measures to protect your personal information and prevent unauthorized access, disclosure, alteration, or loss. However, please note that internet transmission cannot be guaranteed to be absolutely secure.
- Your Rights
Under applicable law, you have the right to:
Access, correct, or update your personal information;
Request the deletion of your personal data;
Withdraw your consent to the marketing emails;
Raise questions or complaints regarding data processing.
To exercise the above rights, please contact us through the following methods.
- Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page, indicating the latest update date. We recommend that you check this policy regularly for the latest information.